Overview
Matrix Nutraceuticals is committed to protect the privacy of our customer information. This document will provide information about Matrix Nutraceuticals'
policy relating to the collection, use and disclosure of personal
information and of our customer’s right to limit such collection, use
or disclosure. All personal information relating to our customers is
maintained in strict confidence by Matrix Nutraceuticals
and is not sold to third parties. For your protection, we utilize a
Secure Socket Layer (SSL) on all pages that require you to complete
personal information.
Our privacy policies and procedures are subject to change.
Identifying Purposes
Matrix Nutraceuticals collects personal information for a variety of purposes related to your request for services or products from Matrix Nutraceuticals.
Personal information is used to verify, process and administer your
product and service requests, assess credit-worthiness, maintain our
commercial relationship with you, and analyze, understand and respond
to your service needs. Matrix Nutraceuticals also analyses and uses customer information to better improve the products that we offer to our customers.
From time to time Matrix Nutraceuticals may outsource certain account processing, or other customer service functions to a third party. In such cases, personal information will be provided to such third parties. However, Matrix Nutraceuticals releases personal information only where that information will be maintained in confidence.
From time to time Matrix Nutraceuticals is also required report to regulatory bodies or to present a summary of all our customer information, including your personal information, in statistical or analytical form to governmental authorities and industry organizations. When information is provided in statistical or analytical form, information that might specifically identify you will not be disclosed.
Collection and Use
Matrix Nutraceuticals will collect and use customer identifiable information for billing purposes, to provide and change service, to anticipate and resolve problems with your service, or to create and inform you of products and services that better meet your needs. This means that Matrix Nutraceuticals may use your customer identifiable information, in conjunction with information available from other sources, to market new services to you that we think will be of interest to you, but we will not disclose your customer identifiable information to third parties who want to market products to you.
Security
Matrix Nutraceuticals has implemented technology and security features and strict policy guidelines to safeguard the privacy of your customer identifiable information from unauthorized access or improper use, and we will continue to enhance our security procedures as new technology becomes available.
Disclosure
Matrix Nutraceuticals may also use customer identifiable information to investigate and help prevent potentially unlawful activity or if required by subpoena, search warrant, or other legal process.
Account Information
Matrix Nutraceuticals honors requests from customers to review all customer identifiable information maintained in reasonably retrievable form, which currently consists of your name, address, e-mail address, telephone number and/or billing information, and will correct any such information which may be inaccurate. Customers may verify that appropriate corrections have been made.
Customer Concerns
If you are a consumer with concerns about the Matrix Nutraceuticals online privacy policy or its implementation, you may contact us in writing at admin@matrixvitamins.com
Children
Matrix Nutraceuticals complies with all Federal laws and regulations, including the Children’s Online Privacy Protection Act, which requires the consent of a parent or guardian for the collection of personally identifiable information from children under 13.
Should you have any questions with respect to the Matrix Nutraceuticals privacy policy or if you do not consent to, or would like to limit, the manner in which information about you is collected, used or disclosed, please contact the Matrix Nutraceuticals Privacy Officer in writing at admin@matrixvitamins.com.
